Use this Support Incident Form to request technical support for our products…

Please fill out the form below completely and press the "Send" button.
One of our support staff will then contact you via email.

XChange International offers free online technical support for up to six
months from date of purchase for any product purchased from XChange.

If you are seeking support on a product which has been upgraded since
your date of purchase, it will be be necessary for you to upgrade that
product to the current version to receive support free-of-charge.

* Denotes a mandatory field in order for us to provide a response to your query.

*First Name:

  

*Surname:

  

Position:

  

Company:

  

*Address 1:

  
Address 2:  

*City:

  

*Post Code:

  

*Country:

  

*Telephone :

  
Fax :  

*Email :

  

*Product Name:

  
Other Product Name:
  

*Product serial number:

  
*Product version number:
  

*Version number  
of host application:

  
XChange invoice number  
(5 digits):
  
XChange invoice date:
  

*Operating system version:

  

Macintosh processor version:

  

*General problem category:

  
*Please briefly describe the problem, including an error
message if available:
Please limit your description to  characters.
Have you had training
on this product? 
 
Were you trained at XChange? 
  

Please enter the code as it is shown:

This field helps prevent automated access.